customer service

Hyper-Local & Micro-Proximity Detection

Beacon Technology Represents Hyper-localized Targeting for Customers

On-the-spot targeting puts pertinent information in customers’ hands at the right time, right place Last week discussed geo-fencing technology and how it can positively impact businesses by delivering specials and offers when they approach the business or even a competitor’s location. However, we can now take this a step further when talking about car dealerships

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A CRM Is Great But Can Be A Marketing Machine

CRM (Customer Relations Management) Software, great–fantastic–amazing–tools that are a must-have at any business. Quick definition, it manages all interactions between your customers and employees via email and can also be setup to record all inbound phone calls to create an accurate record of the customer experience. The systems are usually setup to have reminders that

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