By: Joey Coleman
All about improving the customer experience during every stage of interacting with your business. From the introduction to the 10 year anniversary of them being a customer. Creating a unique experience for those customers that doesn’t make them feel like just another sale is key. This could be used in your dealership service departments or in restaurants, the list goes on and on (yes even in agencies). The book is definitely a thought starter and gives you a nice little checklist on how to evaluate your current process and launch the new (improved) version. Give this book #neverloseacustomeragain a read and find out how to step up your companies client/customer experience with #joeycoleman #enterpreneur #thoughtstarter #customerexperience #agencylife #businessislife
